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Most E-Commerce Stores Have Too Many Products

A bigger catalog feels like more chances to sell, but for most stores it does the opposite — overwhelming shoppers, diluting focus, and burying the few products that actually drive revenue.

Ravve Jay Prevendido
Ravve Jay Prevendido·Dec 18, 2025·3 min read
17+ industry awards · Brand architect behind OWWA, Nuvia & 100+ brands
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Most E-Commerce Stores Have Too Many Products

I have built and reworked a lot of Shopify stores, and one pattern shows up again and again: the catalog is too big. Founders add products because each one feels like another shot at a sale, another keyword, another reason for someone to buy. It is intuitive. It is also usually wrong. For most stores, a sprawling catalog suppresses sales instead of multiplying them.

More choices sound like more freedom for the customer. In practice, more choices often mean more hesitation, more comparison, and more people leaving without deciding at all.

Why the conventional wisdom is wrong

The "more products, more sales" logic assumes choice is always additive. But shopping is a decision, and every extra option makes the decision harder. The research on choice overload is decades old and consistent: past a point, adding options reduces the likelihood that anyone chooses anything. A wall of similar products does not empower the shopper — it paralyzes them.

Too many similar options creates decision paralysis and abandoned sessions.

A bloated catalog splits your traffic, your attention, and your marketing across products that barely sell.

A handful of items almost always drive the majority of revenue while the rest just add clutter and overhead.

What is actually true

Most stores live on a small set of winners. Pull the data and you will usually find a Pareto split — a minority of products generating the large majority of revenue, and a long tail that mostly creates work: photography, descriptions, inventory, support, and a more confusing store. Those underperformers are not free. They cost focus, and focus is what makes a store easy to buy from.

A tight, curated catalog lets you tell a clearer story, merchandise your hero products properly, and guide every visitor toward a confident decision. Curation is a service to the customer. You did the hard part of choosing, so they do not have to wade through everything to find the thing they actually want.

The hidden cost of the long tail

Every product you list has a tail of work attached to it that never shows up next to the SKU. It needs photography, a written description, a place in your navigation, inventory tracking, and a share of your marketing attention. The bestsellers earn that investment back. The slow movers consume the same resources and return almost nothing — and worse, they dilute the merchandising effort that should be concentrated on the products that actually pay.

Every SKU carries fixed overhead — content, inventory, support — whether it sells or not.

A long tail of weak products spreads your time and ad budget thin instead of behind your winners.

There is also a search-and-navigation tax. A bloated catalog makes filtering, collections, and on-site search harder to get right, so even the customers who want your winners have to dig past the clutter to reach them. Cutting the tail is not just tidier — it removes friction from the exact path your best products live on.

What we see at TTGC

When we audit a store with a huge catalog, the sales are almost always concentrated in a fraction of it. We routinely recommend cutting or hiding the dead weight and putting real merchandising muscle behind the proven winners — better imagery, stronger product pages, clearer collections. Stores often grow after they shrink, because the bestsellers finally get the spotlight instead of being lost in a crowd of products nobody buys.

Trimming a catalog feels like losing options. It is usually gaining clarity — and clarity is what converts.

The honest take

A big catalog can be a genuine advantage — for a true marketplace or a category where breadth is the value proposition. For most stores, it is a liability disguised as opportunity. Look at what actually sells, be ruthless about the rest, and build the store around your winners. Fewer products, presented well, almost always beat more products presented thinly. The goal is not to offer everything. It is to make the right thing easy to buy.

Sources

Nielsen Norman Group — usability research on choice overload and decision-making in interfaces. nngroup.com

TTGC e-commerce + web practice — catalog and merchandising patterns across client store audits.

Results shared by Through The Glass Creatives Global and its founders are not typical and are not a guarantee of your success. Ravve Jay Prevendido and Mherie Vic Palomo Prevendido are experienced business owners, and your results will vary depending on your industry, effort, application, experience, and market conditions. We do not guarantee that you will achieve specific outcomes by using our services. Consequently, your results may significantly vary. We do not give investment, tax, or other financial advice. Case studies and client experiences are mentioned for informational purposes only. The information contained within this website is the property of Through The Glass Creatives Global - FZCO. Any use of the images, content, or ideas expressed herein without the express written consent of Through The Glass Creatives Global FZCO is prohibited. Copyright © 2026 Through The Glass Creatives Global FZCO. All Rights Reserved.