Privacy Policy
Effective Date: August 4, 2025
This Privacy Policy outlines how Through The Glass Creatives Corporation (Philippines) and Through The Glass Creatives Global – FZCO (UAE) (collectively, "TTGC," "we," "our," or "us") collect, use, store, and protect your personal information. This Policy applies to all interactions with TTGC through our website, email, onboarding forms, proposals, or any other means of engagement.
1. Information We Collect
We may collect the following types of personal information:
Name, email address, phone number, company name, and job title
Billing and payment details (e.g., bank or card information)
Project-related data and creative preferences
Device, browser, IP address, and website interaction data
Any information voluntarily submitted via forms or communications
We collect this information when you
Name, email address, phone number, company name, and job title
Submit a form on our website
Engage us through a proposal or agreement
Communicate with our team by email or messaging platforms
2. How We Use Your Information
We use your information to:
Provide our creative and consulting services
Issue proposals, contracts, and invoices
Process payments and manage projects
Communicate updates, schedules, or deliverables
Maintain legal and regulatory compliance
Improve our website and service offerings
We will never sell your personal information.
3. Data Sharing
We may share your information with:
Authorized team members and contractors working on your project
Third-party service providers (e.g., payment processors, cloud storage, CRM tools) strictly for business purposes
Regulatory bodies if legally required
All third-party providers are contractually obligated to maintain the confidentiality and security of your data.
4. Data Security
We implement reasonable technical and organizational measures to safeguard your data against unauthorized access, disclosure, or misuse. These include:
Encrypted communications and storage
Role-based access to client data
Secure password management protocols
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we do our utmost to protect your information.
5. Data Retention
We retain personal information only as long as necessary to:
Fulfill the purpose for which it was collected
Comply with legal, financial, and operational requirements
Maintain historical project records unless a specific deletion request is made
We collect this information when you
Name, email address, phone number, company name, and job title
Submit a form on our website
Engage us through a proposal or agreement
Communicate with our team by email or messaging platforms
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections or updates to your data
Request deletion of your data (subject to legal or contractual obligations)
Withdraw consent to receive marketing communications
To exercise these rights, please contact us at legal@throughtheglasscreatives.com.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve user experience and site performance
Monitor analytics and site behavior
Remember your preferences between visits
You can control cookie preferences via your browser settings.
8. International Data Transfers
As TTGC operates across jurisdictions (Philippines and UAE), your information may be stored or processed in either country. We ensure all data transfers comply with applicable data protection laws.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. The most recent version will always be available on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Legal Compliance Officer
legal@throughtheglasscreatives.com
www.throughtheglasscreatives.com
By using our website or engaging our services, you consent to the terms outlined in this Privacy Policy.